Frequently Asked Questions

TPE (Thermoplastic Elastomer) is softer, more affordable, and has a more realistic skin feel but requires more maintenance. Silicone is more durable, easier to clean, holds details better, and is more resistant to heat and staining, but costs more. Both materials are safe and provide excellent experiences.

Weight varies significantly based on size. Smaller dolls (under 150cm) typically weigh 40-55 lbs, mid-size dolls (150-160cm) weigh 55-75 lbs, and life-size dolls (160cm+) can weigh 75-100+ lbs. Consider your ability to lift and maneuver the doll when choosing.

Clean your doll after each use with warm water and mild antibacterial soap. Pat dry thoroughly and apply renewal powder (corn starch or specific TPE powder) to maintain skin texture. Store in a cool, dry place away from direct sunlight. See our Care Guide for detailed instructions.

Yes, reputable sellers always ship in plain, unmarked boxes with no indication of the contents. The return address typically shows a generic business name. Your privacy is protected throughout the process.

With proper care, quality sex dolls can last 5-10+ years. Silicone dolls generally last longer than TPE dolls. Regular cleaning, proper storage, and gentle handling significantly extend the lifespan of your doll.

Yes, most manufacturers offer extensive customization options including skin tone, eye color, hair style and color, nail color, breast size, body type, and more. Some also offer removable or interchangeable parts.

Adult sex dolls are legal in the United States and most Western countries for adults 18+. Some countries have restrictions, so check your local laws before purchasing. Child-like dolls are illegal everywhere and reputable manufacturers do not produce them.

Dolls are typically shipped via freight or express courier depending on size and destination. Shipping times range from 1-4 weeks depending on whether the doll is made to order or ships from local inventory. Tracking is always provided.

Most reputable manufacturers offer 1-3 year warranties covering manufacturing defects. Normal wear and tear or damage from improper use is typically not covered. Always check the specific warranty terms before purchasing.

Minor tears in TPE can be repaired using TPE glue or repair kits. Silicone repairs are more difficult but possible with specialized adhesives. Many manufacturers sell repair kits, and some offer repair services for more significant damage.